We would like to work on improving the service and quality at the Hockenheimring and would be pleased to receive your important feedback.
Between 1-10 points can be given in each case (1 point = worst rating to a maximum of 10 points = best rating).
Service AND Organisation
How would you rate the track booking process? (1 = bad, 10 = very good)
How good do you feel informed about the possibilities of route booking and availability? (1 = bad, 10 = very good)
How would you rate the information documents you received? (1 = bad, 10 = very good)
How would you rate the response time of the contact persons working on site? (1 = bad, 10 = very good)
How would you rate the availability of your contact persons? (1 = bad, 10 = very good)
How would you rate the service on site? (1 = bad, 10 = very good)
How would you rate the staff's friendliness? (1 = bad, 10 = very good)
How do you rate the entrance control? (1 = bad, 10 = very good)
area
How would you rate the condition of the track? (1 = bad, 10 = very good)
How would you rate the quality of the pit area? (1 = bad, 10 = very good)
How would you rate the current condition of the buildings? (1 = bad, 10 = very good)
How would you rate the cleanliness in the paddock? (1 = bad, 10 = very good)
How would you rate the condition of the sanitary facilities? (1 = bad, 10 = very good)
SAFETY
How would you rate the safety standard of the track? (1 = bad, 10 = very good)
How would you rate the performance of the Race Control? (1 = bad, 10 = very good)
How would you rate the Medical Center? (1 = bad, 10 = very good)
Public Catering - kiosk
How well do you feel informed about the catering options of our public catering service? (1 = bad, 10 = very good)
How would you rate the choice of menus? (1 = bad, 10 = very good)
How would you rate the quality of the food at the kiosks? (1 = bad, 10 = very good)
How would you rate the price/quality relation at our kiosks? (1 = bad, 10 = very good)
How would you rate the friendliness of the service staff? (1 = bad, 10 = very good)
Hotel Motodrom
How good do you feel informed about the catering options of our Hotel Motodrom? (1 = bad, 10 = very good)
How would you rate the variety of menus? (1 = bad, 10 = very good)
How would you rate the quality of the offered food ? (1 = bad, 10 = very good)
How would you rate the price/quality relation? (1 = bad, 10 = very good)
How would you rate the friendliness of the service staff? (1 = bad, 10 = very good)
How would you rate the interior of the rooms? (1 = bad, 10 = very good)
How would you rate the quality of the breakfast? (1 = bad, 10 = very good)
other topics
